Latest articles
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10 mins read
Why Travel Industry Should Adopt VoIP Phone Solutions?
Digital innovation has effectively transformed the ecosystem of different sectors in these modern days. The tourism businesses are among those where digitalization has had an enorm
Vignesh N
Jun 12, 2024
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10 mins read
Empower Your HR Operations with Cutting-Edge Call Center Solutions
Finding the right people for a job can be really tricky. Especially now, with many people working from home and using a lot of technology. That's where call center solutions come i
Vignesh N
Jun 12, 2024
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7 mins read
AI-Contact Center Technology: How does it make business agent's life easier?
Tired agents, long queues, frustrated customers? Not anymore! With AI contact centers, your team gets deeper customer insights and the right tools to respond more efficienctly to t
Vignesh N
Jun 12, 2024
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3 mins read
TeleCMI Is Now Stepped Up As ISO Certified Organization
-- We are delighted to announce that we are now an ISO 27001: 2013 certified cloud telephony and cloud pbx company. This certification is a testament to the quality of our service
Vignesh N
Jun 12, 2024
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12 mins read
How Cloud PBX Is Transforming Communication for IT and SaaS Companies
Communication plays an important role in the present world of technology for the success of IT and Software as a Service (SaaS) companies. With the traditional phone systems IT and
Saravana Kumar
Jun 11, 2024
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9 mins read
10 Proven Benefits Of Automatic Call Distribution In Efficient Call Routing
Learn about the modern features and benefits in Automatic Call Distribution (ACD) systems and how they are helpful to the businesses and customer service operations! In this planet
Vignesh N
Jun 07, 2024
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11 mins read
AI-Integrated Cloud Telephony for Retail & E-commerce - Convert More Calls into Orders (2026)
Phone calls still convert the highest-value retail orders — from B2B bulk purchases to high-value COD transactions and complex post-sale queries. But dropped calls, poor agent cont
Saravana Kumar
Jun 05, 2024
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11 mins read
Understanding Cloud Telephony vs VoIP: Key Differences Explained Clearly
Although they may sound similar, VoIP and cloud telephony are not the same. We'll look at how these two communication technologies differ in the following blog and show you how the
Vignesh N
May 29, 2024
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3 mins read
TeleCMI Wins Best Cloud PBX Solution of the Year Award at Elets Startup Awards 2024
It is a hattrick for TeleCMI – another milestone for our cloud-based solutions! We are thrilled to announce that TeleCMI has once again proved its commitment to excellence by winni
Vignesh N
May 27, 2024
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8 mins read
TeleCMI Vs. Aircall: A Detailed Differentiation Guide for Enterprise Businesses
Cloud solutions have become the recent favorites of modern businesses. Enterprises looking for exceptional features and functionalities find this an excellent option for upgrading
Vignesh N
May 27, 2024
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10 mins read
CallHippo Vs TeleCMI: 7 Key Metrics Why TeleCMI is Better than CallHippo
TeleCMI is the leading CallHippo alternative for businesses in India and globally, rated 4.8/5 on G2. Compared to CallHippo, TeleCMI offers lower pricing (from Rs. 734/user/month v
Vignesh N
May 24, 2024
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10 mins read
Why is Call Recording Software Essential for Call Centers in 2026?
Call centers are the simplest way to communicate with the customers. Whenever they experience any trouble, the initial thing they do is to speak with a customer service executive a
Vignesh N
May 24, 2024
