Name: Zoho CRM Telephony Integration
Brand: TeleCMI
Rating: 4.9 (270 reviews)

Question 1

What is the benefit of integrating TeleCMI with Zoho CRM?

Accepted Answer

Integrating TeleCMI allows you to automate calling workflows,log interactions automatically, access call recordings, and gain real-time insights  directly within Zoho CRM, improving productivity,collaboration, and customer engagement.

Question 2

How can I initiate a call from Zoho CRM using TeleCMI?

Accepted Answer

Use the click-to-call feature inside Zoho CRM to make calls instantly from lead or contact records, saving time and reducing manual dialing errors.

Question 3

Are call recordings saved in Zoho CRM?

Accepted Answer

Yes, all calls can be recorded and stored in Zoho CRM for up to 12 months, enabling performance review, quality assurance, and team training.

Question 4

Is the integration real-time?

Accepted Answer

Yes, TeleCMI syncs call activities, pop-ups, and analytics in real time, ensuring up-to-date information across your teams.

Question 5

Can I log call notes and outcomes in Zoho CRM?

Accepted Answer

Yes, after each call, you can log notes, call dispositions, and follow-up actions automatically within Zoho CRM to maintain accurate records.

Question 6

Yes, after each call, you can log notes, call dispositions, and follow-up actions automatically within Zoho CRM to maintain accurate records.

Accepted Answer

Access detailed call reports, team performance metrics, and workflow analytics directly in Zoho CRM to monitor efficiency, optimize processes, and improve results.

Smarter Calling,
Better
Conversations

Effortless Integration for a unified
business ecosystem

Ready to improve your business
communication?

Smarter Calling, Better Conversations

Effortless Integration for a unified business ecosystem

Ready to improve your business communication?

Smarter Calling,
Better
Conversations

Effortless Integration for a unified
business ecosystem

Ready to improve your business
communication?